Customer Sales Representative (Insurance)

Location: Colchester or York, United Kingdom. The role is office-based initially, with the opportunity to work up to 2 days a week from home once fully trained and proficient.

Salary: £25,000 per year, with potential for an annual performance bonus.

Company

hirify.global is a specialist insurance provider offering tailored coverage for customers ranging from private individuals to innovative technology companies.

What you will do

• Sell business insurance to SME customers by understanding their needs and recommending suitable solutions.
• Identify relevant cross-selling and up-selling opportunities across the commercial insurance product range.
• Support new and existing customers through inbound calls, scheduled outbound callbacks, email, and webchat.
• Work towards individual targets covering sales, quality, customer satisfaction, and productivity.
• Build expertise in technical insurance products and IT systems to explain information clearly.
• Participate in team meetings, performance reviews, problem-solving discussions, and cross-team customer support.

Requirements

• Strong communication skills and the ability to build rapport with customers.
• Confidence identifying and discussing sales opportunities while maintaining high-quality customer service.
• Drive, resilience, productivity, teamwork, and openness to feedback.
• Motivation to achieve and exceed business goals.
• Sales experience is desirable; experience working towards targets in sales, retail, hospitality, or another customer-focused environment is valuable.
• Availability for 35 hours per week, Monday to Friday, from 9:00 to 17:00, with work based in Colchester or York.

Culture & Benefits

• 25 days of holiday, increasing to 28 days after 3 years, with the option to buy up to 5 additional days.
• Two hirify.global Days for personal, family, or celebration time.
• £350 towards a gym or sports membership.
• Simply Health medical coverage, pension, critical illness cover, and life assurance.
• Sharesave Scheme and a diverse, inclusive working environment.
• Five weeks of product and systems training followed by a four-week Academy programme.