2 дня назад
Engineering Manager (Consumer Billing)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Engineering Manager (Consumer Billing): Leading end-to-end delivery of complex consumer billing solutions from concept through production with an accent on delivery governance, cross-business coordination, financial control, and operational readiness. Focus on managing dependencies and risks, resolving defects and incidents, preparing production releases, and improving delivery through Agile methods and metrics.
Location: Onsite in Belfast, UK, working with a co-located team at Riverside Tower
Salary: Competitive
Company
is a UK communications group operating brands including BT, EE, Openreach, and Plusnet, serving consumer, business, public-sector, and communications-provider customers.
What you will do
- Lead complex consumer billing solutions from concept through production, managing scope, milestones, dependencies, and critical-path activities.
- Coordinate product, engineering, operations, finance, service, and business stakeholders to align priorities and delivery decisions.
- Manage budgets, forecasts, cost tracking, business-case benefits, and commercial trade-offs.
- Own delivery risks, assumptions, issues, dependencies, governance, change control, and delivery assurance across workstreams and suppliers.
- Lead defect and incident management, including prioritisation, root-cause analysis, resolution planning, and stakeholder communication.
- Drive operational readiness for releases and improve delivery through Agile or hybrid methods, metrics, retrospectives, and lessons learned.
Requirements
- Proven experience leading complex business and technology deliveries from initiation through production.
- Strong cross-functional leadership and stakeholder-influence skills across product, engineering, operations, finance, and business functions.
- Expertise in budgets, RAID management, governance, service readiness, incident management, and delivery assurance.
- Ability to work side-by-side with a dedicated team based in Belfast.
Nice to have
- Experience with Agile, hybrid, and Waterfall delivery methodologies.
- Consumer billing or billing-platform experience.
- Large-scale transformation delivery or work in regulated industries such as telecoms, financial services, or utilities.
- Experience with service transition, operational readiness, and continuous delivery optimisation.
Culture & Benefits
- 10% on-target annual bonus.
- Private GP access for employees and immediate family.
- Paid carers leave, parental leave, pension contributions, and holiday purchase scheme.
- Discounts on EE and BT products, including mobile and broadband.
- Optional healthcare, dental, gym memberships, and other benefits.
- Customer-first culture focused on clear, connected, and accountable collaboration.
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