Professional Services Engineer (AI)

Location: Singapore; onsite customer activities and 75% travel required. Must be near a major international airport.

Company

hirify.global builds enterprise data-management infrastructure for data centers, edge environments, and cloud, with a focus on AI training, inference, and real-time data analysis.

What you will do

• Install, configure, test, and troubleshoot hirify.global solutions in customer environments.
• Perform onsite hardware rack, stack, cabling, labeling, software installation, cluster relocation, expansions, and occasional break-fix activities.
• Ensure deployed systems are fully operational and meet performance standards.
• Collaborate with internal teams on product development and process improvement.
• Contribute technical expertise to training materials and runbooks for partners and Customer Support.
• Maintain knowledge of AI, storage technologies, industry trends, and current VAST software releases.

Requirements

• 5+ years of experience in a similar technical role.
• Expertise in data storage technologies, including SAN, NAS, DAS, and cloud storage.
• At least 2 years of Linux CLI experience.
• Experience designing and implementing data storage solutions in complex environments.
• Familiarity with VMware, Docker, networking, switch configuration, and troubleshooting.
• Strong analytical, problem-solving, customer service, communication, and prioritization skills; ability to safely lift 65–90 lbs.

Culture & Benefits

• Customer-first environment centered on technical expertise and innovation.
• Independent work with multiple priorities in a fast-paced infrastructure company.
• Frequent onsite customer engagement, with approximately 75% travel.