Registration Coordinator (Events)

Location: Amsterdam, Netherlands; hybrid workplace

Company

hirify.global is an independently owned global engagement marketing agency delivering live and virtual events, strategic communications, and consulting solutions through offices in 31 countries.

What you will do

• Manage end-to-end registration services for international congresses with 150 to 8,000 or more participants.
• Handle online registrations, payments, confirmations, amendments, cancellations, refunds, reporting, and financial reconciliation.
• Maintain accurate and confidential participant and accommodation records across registration systems.
• Coordinate participant communications, registration websites, forms, databases, dashboards, and data visualisations.
• Support project teams, participants, speakers, sponsors, exhibitors, VIPs, suppliers, and partner organisations.
• Provide onsite registration and accommodation support during congresses and events.

Requirements

• Completed Bachelor’s degree or equivalent working and thinking ability.
• Experience or affinity with international meetings, events, congresses, associations, or hospitality.
• Strong administrative, organisational, customer-service, communication, and stakeholder-management skills.
• High proficiency in Microsoft Office and the ability to manage and interpret large volumes of participant data.
• Fluent written and spoken English with strong business communication skills.
• Interest in technology, automation, AI-driven process improvement, financial reporting, and revenue collection.

Nice to have

• Experience with Cvent, EventsAir, BCom, event-management platforms, CRM systems, or reservation systems.
• Experience creating reports, dashboards, and data visualisations.
• Database-management knowledge and familiarity with financial reporting or revenue collection.

Culture & Benefits

• Work in a multidisciplinary, self-managed squad using an Agile-Scrum approach.
• Participate in international projects with colleagues from different areas of expertise.
• Contribute ideas through open communication, feedback, self-evaluation, and shared responsibility.
• Use approved digital and AI tools to improve efficiency, quality, consistency, and knowledge sharing.