7 Π΄Π½Π΅ΠΉ Π½Π°Π·Π°Π΄
Junior HR Services Assistant with Italian
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Π’Π΅ΠΊΡΡ:
TL;DR
Junior HR Services Assistant with Italian (HR Services/Retail): Delivering first-line HR support for managers and team members, resolving HR policy, payroll, benefits, and system queries with an accent on Workday data entry, ServiceNow ticket resolution, and multilingual customer service. Focus on maintaining HR documentation, guiding users through HR processes, and handling complex requests in an international matrix organization.
Location: Hybrid in KrakΓ³w, Poland, with on-site presence at the Wielicka 30 office 3 to 5 times per month
Company
Group is a Fortune 500 live social shopping company operating six retail brands.
What you will do
- Provide first-line HR Services support to managers and team members.
- Respond to HR policy, benefits, payroll, compensation, and talent acquisition questions through calls and emails.
- Enter HR data in Workday and resolve ServiceNow tickets.
- Guide team members through HR transactions and explain system processes.
- Maintain HR documentation and current knowledge of People policies and procedures.
- Create process maps where applicable and perform additional duties assigned by the manager.
Requirements
- Fluent English and Italian at C1 level or higher.
- Readiness to develop a career in HR.
- Customer-service mindset, proactive working style, and excellent communication skills.
- Ability to work independently and collaboratively in an international matrix organization.
- Ability to manage multiple tasks in a fast-paced environment.
- Experience with Workday, MS Office, or case-management software is beneficial but not required.
Culture & Benefits
- Hybrid work model combining office and remote work.
- Private medical care and life insurance.
- MyBenefit platform with Multisport access and eye-care reimbursement.
- Company performance-related bonus and referral bonus.
- Additional annual leave day for company-driven initiatives.
- Mental health support line, free employee parking, paid time off, parental leave, volunteer hours, and company discounts.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β
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