6 дней назад
Enterprise Account Manager (Dutch)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enterprise Account Manager (Dutch/Account Management): Managing a portfolio of Tier 1 customer accounts and driving satisfaction, growth, and margin through upselling, cross-selling, and data-led business reviews with an accent on strategic customer relationships and account development. Focus on identifying expansion opportunities, solving recurring account problems, coordinating product integrations, and using AI-enabled tools to prioritize accounts and improve customer interactions.
Location: Barcelona, Spain; hybrid with in-person work 3 days per week and residence within commuting distance of a hub required
Company
is a travel and spend management platform that automates travel bookings, expenses, invoice processing, and related business operations for more than 12,000 companies.
What you will do
- Manage a portfolio of Tier 1 enterprise customers and build relationships with key decision-makers.
- Understand customer businesses and increase adoption and usage of products.
- Identify growth opportunities and drive upselling and cross-selling within existing accounts.
- Use data analytics to prepare business reviews, reports, and presentations for senior stakeholders.
- Develop strategies to resolve account issues and create long-term solutions.
- Coordinate with internal teams to support smooth product integrations and rollouts.
Requirements
- Native Dutch and professional proficiency in English.
- Experience managing top-tier accounts.
- Strong presentation, communication, relationship-building, prioritization, and time-management skills.
- Ability to analyze and translate data for customers.
- Customer-oriented, results-driven, empathetic, trustworthy, and determined approach.
- Ability to work from commuting distance of a hub and attend the office 3 days per week.
Nice to have
- Curiosity and intentional use of AI tools for account research, prioritization, outreach, and customer interactions.
Culture & Benefits
- Competitive compensation and equity ownership.
- Vacation days, public holidays, private healthcare or gym allowance, and life insurance.
- Wellbeing support including 12 therapy and 12 coaching sessions for employees and their loved ones.
- Flexible compensation, 17 weeks of paid parental leave, and 16 paid volunteering hours per year.
- Up to 20 Work from Anywhere days per year, language lessons, and a four-week paid sabbatical after five years.
- Relocation support may be available for moving to one of the company hubs.
Hiring process
- 30-minute virtual Talent Acquisition interview.
- 60-minute in-person assessment interview.
- 30-minute virtual values interview.
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