People Operations Team Supervisor (Maternity Cover Contract)

Location: Hybrid role requiring a minimum of three days per week in person at the Milton Park, Oxfordshire or Colchester offices, within commuting distance. You must have the right to live and work in the UK. The Milton Park office is expected to relocate to Oxford city centre in late 2027 or early 2028.

Company

hirify.global is part of Informa, a global academic publishing, business intelligence, knowledge, and events group. Taylor & Francis Group produces peer-reviewed books and journals for academics and professionals.

What you will do

• Supervise and manage a team of five People Operations Specialists, providing coaching, mentoring, feedback, and day-to-day direction.
• Act as the first escalation point for employee lifecycle enquiries and ensure accurate, timely, and professional responses.
• Support payroll submission and manage employee lifecycle and HR administration processes.
• Help implement the Workday HRIS, train the POE team, and develop internal Workday expertise.
• Improve processes, customer service, productivity, and query SLA performance in collaboration with the People Operations Excellence and Continuous Improvement teams.
• Own team data and reporting, support audit activity, and identify compliance risks and improvement opportunities.

Requirements

• Experience managing and submitting payroll and working with employee lifecycle processes.
• Experience supporting or leading a team and managing stakeholder relationships across internal departments.
• Strong HR administration, HRIS, Workday, and data-processing skills.
• Knowledge of local employment law, compliance, data protection, and handling confidential information securely.
• Proven ability to meet deadlines with speed, accuracy, attention to detail, and a proactive problem-solving approach.
• Right to live and work in the UK and availability to work in person at least three days per week are required.

Nice to have

• Experience streamlining processes to improve the employee experience.
• Experience carrying out internal and external audit activity in a People Operations environment.

Culture & Benefits

• Flexible balanced working model combining office-based and remote work.
• 25 days of annual leave, a birthday day off, and three additional discretionary holiday-season days.
• Four paid volunteering days per year.
• Company-funded private medical insurance, life assurance, optical and medical care, and an employee assistance programme.
• Pension scheme and Share Match plan.
• Flexible, inclusive working culture with emphasis on wellbeing, development, and work-life balance.

Hiring process

• Applications are reviewed while the role is advertised; the closing date is 15 September 2026.
• Reasonable adjustments are available for candidates who need support during the hiring process.