ATM Network Monitor Analyst (Banking)

Location: Data Center, Gulfport, Mississippi, United States. Onsite second-shift schedule: Monday–Friday, 2:30pm–10:30pm.

Company

hirify.global is a banking organization operating ATM, branch, network, and mainframe systems.

What you will do

• Monitor ATM, branch, network, and mainframe batch-processing events against normal operating parameters and service-level agreements.
• Notify support staff and vendors about network communication failures and other incidents.
• Dispatch incidents and create work orders to support continuous network and processing coverage.
• Assist field technicians with restoring ATMs to an operational state.
• Maintain scheduling, tracking, tape management, ATM monitoring, documentation, inventory, and reporting activities.
• Support change management, business recovery preparation and testing, and NOC policy compliance.

Requirements

• Associate's degree or equivalent education from a college or technical school.
• One to two years of related experience and/or training; an equivalent combination of education and experience is acceptable.
• Knowledge of Microsoft Word, Excel, Access, PowerPoint, Outlook, database software, and internet software.
• Ability to work effectively with personnel at all levels, work under stress, and meet deadlines.
• Ability to travel and lift, move, or carry approximately 25 pounds when required for essential duties.
• Compliance with applicable federal, state, and local banking regulations, including the Bank Secrecy Act.

Culture & Benefits

• Full-time position with a fixed Monday–Friday second-shift schedule.
• Work involves coordination with support staff, vendors, branch personnel, and field technicians.
• Responsibilities support 24x7x365 monitoring and service continuity.