Claims Appraiser - Auto Estimatics

Location: Chicago, Illinois; candidates must reside within a commutable distance of the assigned territory. This Remote-Field role combines work from home for virtual estimates with in-person appointments at body shops and customer locations. Travel outside the assigned territory may be required, along with flexible shifts, overtime, or irregular hours.

Salary: $69,398.62–$91,000 annually, plus potential yearly incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance services focused on helping customers, supporting communities, and improving the claims experience through technology and human judgment.

What you will do

• Collect vehicle information from repair shops and customers and complete initial and supplemental estimates using photos or in-person inspections.
• Use automated estimating systems to prepare repair estimates.
• Evaluate vehicle damage, causation issues, photo documentation, bid content, market value, and reparability factors.
• Provide technical support to claim handlers on vehicle repair issues.
• Answer customer and repair shop calls and guide insureds through the claims process.
• Handle concerns and emotionally difficult interactions related to inspections and claim resolutions.

Requirements

• Experience in auto collision repair, auto damage estimating, or auto insurance appraisal.
• Strong customer service, critical thinking, decision-making, written communication, and verbal communication skills.
• Ability to multitask across technical platforms and demonstrate accountability and resourcefulness.
• Physical ability to stoop, bend, and lift to evaluate vehicle damage and prepare estimates.
• Valid driver’s license required.
• Successful completion of required training, proficiency and licensing exams, Motor Vehicle Record checks, and background checks.

Nice to have

• Motor Vehicle Physical Damage Appraiser License.
• Knowledge of CCC One or Mitchell.
• I-CAR Platinum Certification.

Culture & Benefits

• Standard 38:45-hour work week with flexible time-off policies.
• Health, dental, vision, telemedicine, and mental health benefits, with hirify.global paying most of the healthcare premium.
• Training programs, tuition assistance, mentoring, and employee resource groups.
• Up to 20 days of initially earned annual time off, paid holidays, parental leave, and additional leave programs.
• 401(k) plan with company contributions of up to 7% of salary, plus financial coaching and a credit union.