Express Claims Advocate

Location: Remote within the United States; candidates must have or be able to promptly obtain a Texas Independent Adjuster License.

Salary: $55,000–$72,000 USD annual base salary, plus potential annual performance-based incentives.

Company

hirify.global is a technology-led provider of small business insurance serving customers across the United States.

What you will do

• Manage, investigate, evaluate, and resolve lower-complexity commercial general liability property damage claims.
• Assess coverage, liability, damages, applicable statutes, and case law to determine claim eligibility.
• Settle claims within prescribed authority levels and recommend resolutions exceeding authority to claims management.
• Communicate with policyholders, witnesses, and claimants, gathering information and providing status updates.
• Refer tasks to auxiliary resources and ensure compliance with statutory, regulatory, quality, and performance requirements.
• Manage a high volume of claims with varying complexity while meeting strict goals and deadlines.

Requirements

• At least 2 years of claims handling experience, including coverage and liability, or relevant experience.
• Strong written and oral communication, interpersonal, analytical, investigative, and negotiation skills.
• Strong customer service skills, including active listening and empathy.
• Mac literacy and proficiency with Google and Microsoft tools.
• A Bachelor's degree is normally expected for the required capabilities and knowledge.
• Texas Independent Adjuster License required or must be obtained promptly.

Culture & Benefits

• Remote work with an emphasis on teamwork and collaboration.
• Partially subsidized medical coverage and fully subsidized vision and dental options.
• Life insurance, disability insurance, and 401(k).
• Flexible paid time off and parental leave.
• Inclusive workplace with equal employment opportunities.

Hiring process

• Interviews are generally conducted via Zoom, with accommodations available upon request.