Account Manager (Marketplace Belgium)

Location: Cologne, Germany; hybrid work with a fixed number of anchor days in the office. Up to 20 days per year may be worked from anywhere in the EU if the role does not require office presence.

Company

hirify.global is a European e-pharmacy operating an online marketplace for health, beauty, and personal care products.

What you will do

• Manage a portfolio of around 30 Belgian marketplace partners and build strong business relationships.
• Use performance conversations to identify opportunities in assortment, pricing, revenue, advertising spend, and overall growth.
• Analyze KPIs and performance trends, converting data into clear recommendations and actions.
• Contribute to cross-functional projects, including CRM rollout and process improvement.
• Collaborate with Customer Success, Key Account Management, Retail Media, and other stakeholders.
• Explore AI tools to improve information processing, analysis, and recurring activities.

Requirements

• 2–4 years of relevant experience in Account Management, Partner Management, Key Account Management, marketplaces, or e-commerce.
• Experience working with KPIs and Excel, including pivot tables and lookup functions.
• Ability to work independently, organize a varied portfolio, and take ownership of additional projects.
• Strong written and verbal Dutch communication skills are required.
• Comfortable working in English as part of an international team.

Nice to have

• French or German language skills.

Culture & Benefits

• Remote work is available for roles that do not require office presence, with location arranged individually.
• Up to 20 days per year can be worked from anywhere in the EU.
• Training courses are available through the company and external partners.
• Free and anonymous professional support from nilo psychologists.
• Team events and regular celebrations support collaboration.
• 10% employee discount on over-the-counter, beauty, and personal care products.