Inside Sales Representative - Galloup

Location: Kalamazoo, Michigan, United States

Company

hirify.global is an employee-owned distributor serving electrical, automation, pipe, valve, fitting, steam, lighting, industrial controls, and instrumentation industries through eight divisions and more than 75 locations.

What you will do

• Maintain positive, professional relationships with customers and vendors through multiple communication channels.
• Process orders, quotes, customer and vendor portal requests, and product submittal sheets.
• Develop, research, and qualify new leads through outbound calls and quote follow-ups.
• Identify customer needs, explain product features and applications, and recommend suitable solutions.
• Resolve customer complaints, maintain accurate interaction records, and coordinate with colleagues and vendors.
• Close sales, achieve targets, and stay current on evolving product offerings.

Requirements

• Two years of distribution or customer service experience.
• High school diploma or GED.
• Proficiency in Microsoft Office.
• Strong interpersonal, written, verbal, organizational, listening, and problem-solving skills.
• Ability to multitask, shift priorities, work cross-functionally, and perform in a fast-paced office environment.
• Ability to see, talk, hear, and sit for up to eight hours per day.

Nice to have

• Two years of pipe, valve, and fitting sales experience.
• Technical degree or equivalent combination of skills and experience.
• Associate or bachelor's degree.
• Experience with Salesforce, Epicor, or Solar Eclipse.

Culture & Benefits

• Employee ownership provides associates with an ownership stake and opportunities for career development.
• Access to coaching, mentoring, learning, and product training.
• Collaborative environment with opportunities to work across functions.
• Equal opportunity employment.