Member Consultant II (Financial Services)

Location: Onsite across hirify.global's Soundview District branches in Bainbridge Island and Silverdale, with training travel to the Tukwila Financial Center. Commuting between branches and the training location is required.

Salary: $26.00–$32.12 per hour; the stated Member Consultant range is $26.00–$28.00 per hour.

Company

hirify.global is a member-focused financial institution serving 1.5 million members and managing more than $30 billion in assets.

What you will do

• Deliver high-quality member experiences through financial product expertise and sales consultation.
• Identify, diagnose, and resolve consumer financial needs, referring members to specialized services when appropriate.
• Provide guidance on business services, consumer lending, deposit servicing, IRA, power of attorney, and fiduciary accounts.
• Sign line and loan documents originating through inbound and outbound call centers.
• Support community financial wellness through education, budgeting, debt management, and financial planning resources.

Requirements

• Bachelor's degree or equivalent related experience.
• At least two years of experience in a sales-oriented, financial, or retail environment.
• Ability to complete a 12-week in-house training program.
• Ability to work across all pod branches for up to the first year or longer and commute between branches and the Tukwila training location.
• Knowledge of credit union products, membership, deposits, loans, and applicable state and federal regulations.
• Strong communication, problem resolution, negotiation, organization, multitasking, peer coaching, and systems navigation skills.

Nice to have

• One year of experience in a financial institution.
• Spanish language fluency.
• Experience managing a sales pipeline efficiently.

Culture & Benefits

• Schedules are generally provided 30 days in advance, with flexibility required for changing branch assignments and business needs.
• Training runs for 12 weeks, Monday through Friday, with variable shifts between 8:00 AM and 6:30 PM.
• Post-training schedules include weekday shifts between 8:00 AM and 6:30 PM and up to three Saturdays per month.
• 401(k) match of up to 3% plus a 4% annual employer contribution.
• Medical, dental, vision, paid time off, tuition reimbursement, and community volunteer time off.

Hiring process

• New hires must remain in the role, pod, and schedule for at least one year before pursuing other internal opportunities.