8 дней назад
Branch Operations Manager
75 217 - 125 360$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Branch Operations Manager (Lawn Care Operations): Managing daily branch operations, technician teams, customer service, compliance, budgets, and performance goals with an accent on frontline leadership, service quality, and operational efficiency. Focus on optimizing schedules and dispatching, analyzing service and financial metrics, improving customer retention, and maintaining regulatory and safety compliance.
Location: North Augusta, South Carolina, United States; must be physically located in the United States while performing the job.
Salary: $75,217–$125,360 per year.
Company
provides lawn care and horticultural services through local branches.
What you will do
- Oversee daily branch operations, service delivery, technician dispatching, schedules, and local team assignments.
- Recruit, train, coach, evaluate, and supervise branch staff and technician teams.
- Drive customer satisfaction, resolve local issues, reduce cancellations, and improve retention.
- Monitor service completion, punctuality, route efficiency, NPS, safety, compliance, revenue, productivity, and rework metrics.
- Manage branch budgets and forecasts while implementing strategies to improve efficiency and profitability.
- Ensure adherence to company policies, licensing requirements, and federal, state, and local regulations.
Requirements
- Associate’s degree in a business-related discipline and at least two years of related lawn, horticulture, agronomy, or lawn care services experience, or an equivalent combination of education and experience.
- At least two years of supervisory management experience.
- Valid, permanent driver’s license from the state of residence.
- Must be at least 21 years old by the date of hire.
- Fluent English reading, writing, and speaking skills are required.
- Must be physically located in the United States while performing the job.
Culture & Benefits
- Medical, dental, and vision insurance.
- Company-matching 401(k).
- Commitment to diversity, inclusion, and veteran hiring.
- Pre-employment testing is required.
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