Operations Associate

Location: Remote, must be based in the United States; listed locations include New York City, Los Angeles, and San Francisco.

Salary: $60,000–$80,000 per year, depending on experience.

Company

A creative studio partnering with technology startups to develop brands and stories that support their growth.

What you will do

• Administer internal tools and systems, including Google Workspace, Slack, Figma, GitHub, and Monday.
• Manage client invoicing, receivables tracking, payment follow-ups, and escalations.
• Coordinate vendor onboarding, payment requests, insurance documentation, contracts, and DocuSign workflows.
• Build and maintain SOPs, trackers, dashboards, and internal documentation.
• Support recruiting operations by maintaining hiring plans, coordinating recruiters, scheduling interviews, and tracking candidates.
• Identify automation opportunities and execute company-wide process improvements.

Requirements

• 0–2 years of work experience.
• Strong organization, discipline, attention to detail, and follow-through.
• Clear and professional written and verbal communication.
• Proactive, resourceful, and comfortable working without fully defined instructions.
• Ability to move quickly, prioritize effectively, and take ownership of outcomes.
• Must be based in the United States.

Nice to have

• Experience at a startup, creative agency, studio, or other fast-growing company.
• Familiarity with Google Workspace, Slack, Monday, Asana, ATS, or accounting and invoicing platforms.
• Experience building automations or using AI tools to improve workflows.

Culture & Benefits

• Remote-friendly, flexible, and entrepreneurial environment.
• Direct collaboration with company leadership.
• Exposure to a fast-growing creative business and opportunities for broader ownership.
• Healthcare coverage, paid time off, and company holidays.