Optical Manager, Non-Certified – Sam’s Club

Location: Onsite at 7021 S Westnedge Ave, Portage, MI 49002-4206, United States

Hourly wage: $27.50–$39.50, plus potential premiums of $0.35–$3.00 per hour.

Company

Walmart operates Sam’s Club retail facilities and provides optical services alongside retail, healthcare, and member services.

What you will do

• Lead optical department sales growth through merchandising, pricing accuracy, assortment planning, inventory oversight, and seasonal execution.
• Provide and oversee eyewear and contact lens consultations, measurements, fittings, adjustments, repairs, inspections, and order processing under applicable optometric supervision.
• Manage optical quality assurance, equipment calibration, clinical workflows, documentation, and compliance with HIPAA, safety protocols, and optical regulations.
• Analyze sales and operational reports, identify performance gaps, manage shrink prevention, and implement corrective actions.
• Hire, coach, develop, and recognize optical associates while assigning work to optimize workflow and service quality.
• Build community relationships, promote optical services, and coordinate with laboratories, suppliers, optometrists, and internal stakeholders.

Requirements

• Completion of two or more years of college, or qualifying combinations of retail, supervisory, general, and optical experience.
• High school diploma, GED, or equivalent upon entry or within 12 months of hire.
• Meet applicable requirements for Optical associates, including age, registration, certification, and licensure requirements.
• Obtain American Board of Opticianry certification within 15 months.
• In licensed or registration states, obtain required state optician licensure within the applicable timeframe and maintain an NPI number and active licensure where required.
• Register and maintain Optician in Charge status where required by state regulations.

Nice to have

• Experience with insurance processing and electronic health records.

Culture & Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase opportunities, company-paid life insurance, and disability benefits.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Company discounts, military leave pay, adoption and surrogacy expense reimbursement, and other benefits.
• Company-paid education through Live Better U, including high school completion, bachelor's degrees, English language learning, and certificates.
• Performance-based bonus awards may be available.