Account Manager (SaaS)

Location: Supports commercial accounts across North America; candidate work location is not specified.

Company

hirify.global provides AI-powered IT management and cybersecurity software for managed service providers and internal IT organizations worldwide.

What you will do

• Manage a portfolio of commercial accounts across Channel and SLED segments.
• Build trusted relationships with stakeholders and align hirify.global solutions with customer objectives.
• Create and execute account plans, including outreach, business reviews, and proactive engagement.
• Identify upsell, cross-sell, and expansion opportunities to drive retention and revenue growth.
• Monitor customer adoption and collaborate with Customer Success, Sales Engineering, Marketing, and other teams.
• Maintain accurate sales pipelines, forecasts, and account activity in Salesforce.

Requirements

• 2–5+ years of experience in account management, new client acquisition, or relationship-focused sales.
• Demonstrated ability to build strong customer relationships and achieve commercial outcomes.
• Strong communication, organizational, and problem-solving skills.
• Motivated, resilient, coachable, and committed to continuous growth.

Nice to have

• Experience selling or managing B2B SaaS or technology solutions.
• Experience with VAR or channel segments.
• Track record of meeting or exceeding sales targets.
• Experience with Salesforce or similar CRM platforms.
• Strong analytical skills and experience managing forecasts and account plans.

Culture & Benefits

• Work in a high-growth, high-performance organization focused on innovation, accountability, and results.
• Collaborate with global teams serving customers in more than 20 countries.
• Contribute to solutions that simplify IT operations, strengthen cybersecurity, and improve business efficiency.
• Equal employment opportunity is provided regardless of legally protected characteristics.