Summer Internship - Customer Resolution Specialist

Location: 100% onsite in Herndon, Virginia, United States, for the duration of the summer internship.

Salary: $24–$39.75 per hour, depending on degree program and year in school.

Company

hirify.global supports Airbus and other aircraft customers with aviation spare-parts services across the Americas.

What you will do

• Review and manage the Customer Resolution Specialist team's daily workload.
• Identify and contribute to projects that improve workload-management efficiency.
• Work with a Process Specialist to create training schedules.
• Respond to customer inquiries and support spare-parts order processing for Airbus and competitor aircraft.
• Build effective relationships with internal and external customers.

Requirements

• High school diploma or GED and current enrollment in a bachelor's or master's degree program at an accredited college or university.
• Ability to work onsite in Herndon, Virginia, for the full summer internship.
• Must be authorized to work in the United States without current or future visa sponsorship.
• Proficiency with computer programs, including Google Suite.
• Effective verbal and written communication, strong organization, and time-management skills.
• Ability to meet office and production-area physical requirements and use required personal protective equipment.

Culture & Benefits

• Participation in the Summer 2027 Intern Program from May 17 through August 6, 2027.
• Dedicated Customer Resolution Manager supporting professional development.
• Work in international and diverse teams across functions, sites, and cultures.
• Employee Assistance Program and paid time off, including paid holidays.
• Safety shoes and other protective equipment are required for shop-floor visits.