Healthcare Customer Service Internship - Summer 2027 (Healthcare)

Location: Dubuque, Iowa, United States; hybrid office schedule with some days worked at home

Salary: $16.50–$24.00 per hour

Company

hirify.global is a healthcare organization with more than 45,000 employees and over 50 years of consecutive growth.

What you will do

• Shadow experienced customer service professionals and learn customer service techniques.
• Assist hospitals, clinics, and end users with placing, tracking, and maintaining orders.
• Provide product information and check inventory status.
• Respond to routine and complex customer service inquiries by telephone.
• Review customer service needs and refer cases to other departments for follow-up.
• Work with the Sales Service Division across sales, product support, quality assurance, and operations.

Requirements

• Junior standing in an undergraduate program; a minimum 3.0 GPA is preferred.
• Unrestricted permanent US work authorization is required.
• Ability to work a hybrid office schedule is required.
• Excellent organizational, planning, communication, and follow-up skills.
• Bias toward action, quality service, and results.
• Proficiency with Microsoft Office, including Excel, PowerPoint, and Outlook.

Nice to have

• Active interest in the healthcare industry.
• Ability to travel within and outside the state for job-shadowing or mentorship programs.

Culture & Benefits

• Ten-week summer internship running from early June through mid-August.
• Social and networking events and leadership presentations.
• Mentoring and networking opportunities with leadership.
• Continuing education and training opportunities.
• Benefits for eligible employees include health insurance, life and disability coverage, 401(k) contributions, and paid time off.
• Inclusive workplace focused on diversity, belonging, and career growth.