Manager, Partner Program Operations

Location: Frisco, Texas; Mountain View, California; or remote within the listed US locations, including California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and Washington, DC.

Salary: Base pay ranges from $157,500 to $284,000 annually depending on work location, with potential bonus, equity, and benefits.

Company

hirify.global is a financial technology platform whose products include TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Build, hire, onboard, and lead a small team of full-time employees and contract workers.
• Own partner program operations across onboarding, lifecycle management, performance, tiering, support, co-sell protection, benefits, incentives, governance, and exceptions.
• Define the Sales Operations remit for the Global Partner Program, including BRDs, SOPs, automation, wholesale billing, PRM mechanics, and MDF processes.
• Operationalize partner tiering, segmentation, compensation plans, and rules of engagement.
• Partner with Program Design, Partner Sales, Data and Systems Engineering, Enablement, Finance, and Legal.
• Drive launch readiness and migration of legacy partners to the new hirify.global Partner Suite.

Requirements

• 7+ years of experience in Sales Operations, Revenue Operations, Program Management, Partner or Channel Operations, or a related field.
• 2+ years of people management experience or demonstrated experience building and leading teams, contractors, or cross-functional programs.
• Experience standing up or scaling an operations function from the ground up across processes, systems, and team structure.
• Technical fluency with BRDs, PRM or CRM platforms, and automation without requiring an engineering background.
• Strong analytical, program-management, communication, and stakeholder-management skills.
• Ability to run multi-workstream operating cadences and influence senior leaders and engineering partners.

Nice to have

• Experience with tiered partner ecosystems such as VAR, reseller, ISV, or developer programs.
• Familiarity with Salesforce PRM, Impartner, ZiftONE, Varicent, deal-desk, or quoting tools.
• Experience managing blended teams of employees and contract workers.
• Experience in SaaS, fintech, or subscription businesses.

Culture & Benefits

• Competitive compensation with performance-based rewards.
• Potential cash bonus, equity rewards, and employee benefits.
• Opportunity to establish a new operating model and grow a partner operations team.