Developer, ServiceNow

Location: USA (Remote); must be a US Citizen

Company

hirify.global provides managed technology services and custom solutions across AI, automation, cybersecurity, networking, cloud computing, and digital transformation.

What you will do

• Design, develop, configure, and support ServiceNow applications, workflows, forms, scripts, portals, reports, dashboards, and integrations.
• Implement ITOM capabilities including Event Management, CMDB improvements, Service Mapping, operational health views, and related automation.
• Build workflow automation with Flow Designer, Workflow Studio, business rules, script includes, UI policies, client scripts, and catalog items.
• Develop Service Catalog and portal experiences that improve request intake, fulfillment, usability, and operational visibility.
• Integrate ServiceNow with enterprise and customer systems using REST, SOAP, IntegrationHub, MID Server, import sets, transform maps, and web services.
• Support testing, peer reviews, deployments, troubleshooting, documentation, technical design, and mentoring of less experienced developers.

Requirements

• Bachelor's degree, equivalent experience, and/or military experience.
• 3–5 years of hands-on ServiceNow development, configuration, and administration experience in an enterprise or managed services environment.
• Strong knowledge of ServiceNow application development, including server-side and client-side scripting, Glide APIs, business rules, ACLs, notifications, and scheduled jobs.
• Experience with ITSM, Service Catalog, workflow automation, REST or SOAP integrations, IntegrationHub, MID Server concepts, import sets, and transform maps.
• Strong troubleshooting, analytical, documentation, communication, and technical design skills.
• ServiceNow Certified System Administrator certification and US citizenship are required.

Nice to have

• ServiceNow CAD certification.
• Managed services, consulting, or customer-facing delivery experience supporting multiple customers or domains.
• Service Portal or Employee Center development with widgets, HTML, CSS, AngularJS, and UX improvements.
• Experience with CMDB health, discovery patterns, reconciliation, service dependency mapping, source control, scoped applications, ATF, or Agile/Scrum.

Culture & Benefits

• Remote full-time role within the USA.
• Work in a global technology services environment focused on teamwork, innovation, and collaboration.
• Contribute to AI-driven analytics, cloud solutions, cybersecurity, automation, and next-generation infrastructure initiatives.
• Support inclusive hiring and a diverse workforce.