Onsite Client Account Services (Real Estate Solutions)

Location: Las Vegas, NV; onsite role with local travel to client sites

Annual pay range: $55,900–$74,880 USD

Company

hirify.global provides property intelligence, technology solutions, and data platforms for the real estate industry.

What you will do

• Deliver personalized coaching, interactive webinars, classroom workshops, and product onboarding sessions for enterprise and institutional clients.
• Travel to client corporate offices for hands-on implementation workshops and relationship-building with executive and operational stakeholders.
• Configure applications, features, and system integrations around client workflows and technical requirements.
• Provide Tier 2 technical support, diagnose software issues, analyze usage patterns, and coordinate incident resolution.
• Act as the technical liaison between clients and product management, engineering, and quality assurance teams.
• Identify adoption bottlenecks, optimization opportunities, training needs, and improvements to service delivery processes.

Requirements

• Bachelor’s degree in business, information technology, computer science, instructional design, education, or a related field, or equivalent practical experience.
• At least 1 year of experience in technical support, client solutions, client enablement, technical training, or client-facing service delivery.
• Experience configuring enterprise software, troubleshooting web or cloud applications, and understanding data workflows.
• Strong presentation, teaching, written communication, active listening, and consultative problem-solving skills.
• Ability to manage competing priorities independently and collaborate effectively with cross-functional teams.
• Willingness and ability to travel to local client sites when needed.

Culture & Benefits

• Flexible working model, competitive time off, 11 paid holidays, and well-being and volunteer time off.
• Up to 16 weeks of fully paid parental leave and a baby stipend.
• Multiple medical plan options with mental health and wellness support.
• 401(k) with company match and vesting after one year.
• $400 annual well-being stipend, tuition assistance up to $5,250, recognition rewards, referral bonuses, and employee discounts.
• Professional growth opportunities and access to a self-development portal.