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Описание вакансии
Текст:
TL;DR
Command Center Technician (Data Center Operations/BMS/EPMS/DCIM): Monitoring and coordinating responses across critical electrical, mechanical, environmental, and fire-safety systems in a global hyperscale data center fleet with an accent on telemetry analysis, alarm triage, and operational continuity. Focus on coordinating high-severity incidents, dispatching on-site technicians, documenting root-cause investigations, and maintaining safe 24/7 operations during a permanent night shift.
Location: Kenilworth, New Jersey, United States. On-site presence in the Command Center is required for the duration of each shift.
Salary: $75,000–$100,000 base salary per year, plus potential bonus, equity awards, and benefits.
Company
CoreWeave provides cloud infrastructure, technology, tools, and services that enable AI labs, startups, and enterprises to build and scale AI applications.
What you will do
- Conduct scheduled remote rounds and continuously monitor global data center infrastructure through BMS, EPMS, DCIM, and telemetry platforms.
- Monitor electrical, mechanical, cooling, environmental, and fire/life safety systems, including UPS units, generators, switchgear, chillers, CRAH/CRAC units, and pumps.
- Triage alarms, initiate response actions, escalate incidents, and coordinate resolution across on-site operations, engineering teams, leadership, vendors, and contractors.
- Dispatch and remotely support technicians during incidents and planned maintenance while enforcing SOP, MOP, EOP, change-management, and safety procedures.
- Maintain event logs, status updates, shift handovers, work queues, and technical documentation; support root-cause analysis with timelines, logs, and alarm histories.
- Make timely decisions under pressure while prioritizing safety, uptime, and operational continuity.
Requirements
- On-site work in Kenilworth, New Jersey, with a permanent 12.5-hour night shift on a fixed 2-2-3 schedule, including weekends and holidays.
- Eligibility to access U.S. export-controlled information is required through U.S. person status, an applicable authorization exemption, or reasonable eligibility for export authorization.
- At least 2 years of experience in mission-critical environments such as data centers, utilities, or industrial operations.
- Foundational knowledge of data center electrical and mechanical infrastructure, plus experience following SOPs, MOPs, and EOPs.
- Experience with monitoring tools, ticketing systems, operational dashboards, incident management, troubleshooting, escalation, telemetry, alarm behavior, and trend analysis.
- Strong written communication, organization, prioritization, and decision-making skills in high-pressure situations.
Nice to have
- Four or more years of mission-critical experience and prior hyperscale or large-scale data center experience.
- Hands-on electrical or mechanical systems experience, including UPS, switchgear, generators, chillers, or CRAC/CRAH units.
- Familiarity with BMS, EPMS, DCIM, centralized Command Center or NOC operations, and distributed multi-site fleets.
- Relevant data center operations, electrical/mechanical trades, or mission-critical facilities certifications.
Culture & Benefits
- Entrepreneurial, collaborative, fast-paced environment focused on innovation and continuous improvement.
- Medical, dental, and vision insurance fully paid by CoreWeave, plus life and disability insurance.
- Flexible Spending Account, Health Savings Account, tuition reimbursement, 401(k) with employer match, and employee stock purchase plan.
- Paid parental leave, family-forming support, childcare support, mental wellness benefits, and flexible paid time off.
- Catered meals at office and data center locations, with a casual work environment.
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