2 дня назад
Global ERP Operations Lead, SAP Platform
167 720 - 226 916$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Global ERP Operations Lead, SAP Platform (SAP/S4HANA and AI-enabled operations): Leading global run operations and continuous improvement for Amgen’s SAP ERP platform with an accent on system stability, security, compliance, and service delivery. Focus on building AIOps capabilities, improving resilience and issue resolution, managing operational KPIs and SLAs, and coordinating global internal and partner teams.
Location: United States — Remote
Salary: $167,720.30–$226,915.70 annual
Company
is a global biotechnology company developing and delivering medicines for serious illnesses across oncology, inflammation, general medicine, and rare disease.
What you will do
- Lead global run operations for SAP S/4HANA and integrated ERP platforms, ensuring availability, performance, and reliability.
- Manage monitoring, incident, problem, and change management to improve operational excellence.
- Establish AI-enabled ERP operations and AIOps capabilities using telemetry and operational data.
- Define and manage operational KPIs and SLAs for reliable service delivery.
- Ensure ERP platforms meet cybersecurity, GxP, SOX, and GDPR requirements, including access management and security patching.
- Lead and develop global internal and partner resources while coordinating with solution, delivery, and infrastructure teams.
Requirements
- Doctorate with 2 years of relevant experience, master’s degree with 4 years, bachelor’s degree with 6 years, associate’s degree with 10 years, or high school diploma/GED with 12 years.
- Approximately 10 years of experience in enterprise organizations or consultancy firms.
- Deep expertise in SAP S/4HANA, SAP BTP, RISE with SAP, and non-SAP environments.
- Experience with complex integrations, enterprise-scale SAP landscapes, service delivery, vendor management, KPIs, SLAs, and continuous improvement.
- Knowledge of AWS, ServiceNow, ITIL, and ERP security and compliance frameworks in regulated environments.
- Strong leadership, stakeholder management, and communication skills.
Culture & Benefits
- Comprehensive employee benefits, including medical, dental, vision, life, disability, and flexible spending plans.
- Retirement and savings plan with company contributions.
- Annual bonus program and stock-based long-term incentives.
- Award-winning time-off plans and career development opportunities.
- Flexible work models where applicable.
Hiring process
- Applications remain open until a sufficient number of applications are received or a candidate is selected.
- Sponsorship is not guaranteed.
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