HR Generalist

Location: Orleans, Massachusetts, US; strictly onsite with reliable commuting to the office required

Company

A fast-paced, highly seasonal, safety-focused business supporting service and retail operations that keep the local community warm.

What you will do

• Manage benefits programs, including medical, dental, vision, AFLAC, open enrollment, terminations, COBRA processes, and employee education.
• Build recruitment and interviewing programs for skilled trades and retail roles; write job advertisements, screen applicants, and advise managers on selections.
• Administer pre-employment testing, reference checks, background checks, and drug screens.
• Handle employee relations, grievances, investigations, disciplinary meetings, terminations, exit interviews, and onboarding.
• Coordinate health and safety training, workers' compensation claims, labor posters, employee communications, and safety bulletin boards.
• Maintain the Employee Handbook, HR policies, confidential employee files, payroll portal support, and vacation, sick, and Massachusetts paid time off accruals.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 3 years of human resource management experience preferred.
• Knowledge of employment law, compensation, employee relations, safety, training, and preventive labor relations.
• Strong communication, interpersonal, negotiation, conflict-resolution, organizational, analytical, and problem-solving skills.
• Ability to work with integrity, professionalism, and strict confidentiality.
• Must be able to reliably commute to the Orleans, Massachusetts office for onsite work, 20 hours per week from Monday to Friday.

Nice to have

• Experience in HVAC, plumbing, construction, retail, or seasonal logistics.

Culture & Benefits

• Fast-paced and highly seasonal work environment.
• Safety-focused operations across field service and retail environments.
• Support for medical, dental, vision, AFLAC, 401(k), vacation, sick leave, and Massachusetts paid time off programs.
• Autonomous ownership of a standalone human resources function.