Medical Receptionist

Location: WI-Brookfield, United States; onsite at a hirify.global center

Pay range: $20.00–$23.00 per hour

Company

hirify.global provides advanced primary care through onsite, nearsite, network, and virtual health centers for employer and union plan sponsors.

What you will do

• Answer incoming calls and electronic messages, greet patients and visitors, and provide front-office support.
• Schedule appointments, maintain calendars, notify providers of arrivals, and help keep visits on schedule.
• Maintain patient accounts by recording and updating personal and financial information.
• Collect co-payments, reconcile cash and card payments, tally the cash drawer, and prepare deposits.
• Support medical administration through prior authorization paperwork, referral communications, records management, and electronic medical record data entry.
• Maintain a professional reception area, manage supplies and deliveries, and protect patient confidentiality under HIPAA protocols.

Requirements

• High school diploma or GED required.
• 1–3 years of related professional experience in a medical office environment, or an equivalent combination of education and experience.
• Proficiency with an electronic medical record system.
• Strong technical skills with Microsoft Teams and Microsoft 365, including Word, Excel, Outlook, and PowerPoint.
• Strong communication, customer service, organizational, time-management, multitasking, and problem-solving skills.

Nice to have

• Associate degree in healthcare or a related field.
• Experience working with teammates, stakeholders, clients, vendors, and guests.

Culture & Benefits

• Work in a healthcare environment focused on improving the experience for patients and providers.
• Join an inclusive, high-trust workplace certified as a Great Place to Work.
• Compensation varies based on geographic location, experience, and skill level.