Home Care Sales Representative (Care Solutions)

Location: Remote. Mandatory virtual training for three weeks, Monday–Friday, 8:00 am–5:00 pm Central Time, with active camera participation. Evening availability and recurring weekend work every fourth weekend are required.

Hourly hiring range: $19.90–$22.10 USD. Variable performance bonus: $3,600 per year paid monthly. Total on-target earnings are in the $50K range.

Company

hirify.global develops technology, tools, and services that support aging in place, including its Home Instead in-home care network.

What you will do

• Handle a steady flow of inbound and outbound calls with potential clients and their families, typically 80+ calls per day.
• Understand client needs and match families with appropriate non-medical in-home care solutions.
• Explain services clearly, ask for commitment, and schedule follow-up consultations.
• Meet individual and team targets for call volume, conversion rates, and interaction quality.
• Track activities and follow-ups consistently using Salesforce or other CRM tools.

Requirements

• At least two years of phone-based sales or customer service experience, including inbound and/or outbound interactions.
• Bachelor’s degree or equivalent professional experience.
• Experience in a fast-paced, high-volume call environment.
• Ability to work in a metrics-driven environment and meet performance goals.
• Empathetic communication skills combined with confident sales execution.
• Experience working remotely and managing time effectively within a virtual team.

Nice to have

• Experience in home care, healthcare, or senior services.

Culture & Benefits

• Leadership principles emphasize integrity, compassion, and excellence.
• Equity and 401(k) with up to a 4% company match.
• Medical, dental, and vision coverage, including zero-cost employee plans.
• Employer-paid short-term disability, long-term disability, and life insurance.
• Paid time off, mental health benefits, wellness programs, and discounts.