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9 дней назад

Home Care Consultant (Sales)

19 - 22$
Формат работы
remote (только USA)
Тип работы
fulltime
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Home Care Consultant (Sales): Guiding families toward in-home, non-medical care solutions through high-volume inbound and outbound calls with an accent on empathetic communication, needs assessment, and conversion. Focus on managing 80–95 daily calls, matching clients with appropriate services, tracking follow-ups in CRM systems, and meeting sales and quality targets.

Location: Remote position with mandatory virtual training Monday–Friday, 8:00 am–5:00 pm Central Time. Evening and weekend availability is required, including every fourth weekend.

Hourly hiring range: $19.90–$22.10, plus a tiered monthly bonus starting at $300 for achieving 100% of sales targets.

Company

hirify.global develops technology, tools, and services that support aging in place and helps Home Instead deliver in-home care for older adults.

What you will do

  • Manage a steady flow of inbound and outbound calls with prospective clients and their families.
  • Listen to client needs and match them with appropriate non-medical in-home care solutions.
  • Explain services, ask for commitment, and schedule follow-up consultations.
  • Meet individual and team targets for call volume, conversion rates, and interaction quality.
  • Track activity and follow-ups using Salesforce or other CRM tools.

Requirements

  • 3+ years of phone-based inbound and outbound sales or customer service experience.
  • Bachelor’s degree or equivalent professional experience.
  • Experience in a high-volume call center and metrics-driven environment.
  • Empathetic communication skills combined with confident sales execution.
  • Experience working remotely and managing time effectively within a virtual team.
  • Attendance during the initial three-week virtual training period is mandatory.

Nice to have

  • Experience in home care, healthcare, or senior services.

Culture & Benefits

  • Purpose-driven work supporting older adults, their families, and care professionals.
  • Equity and 401(k) plan with up to a 4% company match.
  • Medical, dental, and vision coverage, including a zero-cost employee plan.
  • Employer-paid short-term disability, long-term disability, and life insurance.
  • Paid time off and an Employee Assistance Program.

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