9 дней назад
Home Care Consultant (Sales)
19 - 22$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Home Care Consultant (Sales): Guiding families toward in-home, non-medical care solutions through high-volume inbound and outbound calls with an accent on empathetic communication, needs assessment, and conversion. Focus on managing 80–95 daily calls, matching clients with appropriate services, tracking follow-ups in CRM systems, and meeting sales and quality targets.
Location: Remote position with mandatory virtual training Monday–Friday, 8:00 am–5:00 pm Central Time. Evening and weekend availability is required, including every fourth weekend.
Hourly hiring range: $19.90–$22.10, plus a tiered monthly bonus starting at $300 for achieving 100% of sales targets.
Company
develops technology, tools, and services that support aging in place and helps Home Instead deliver in-home care for older adults.
What you will do
- Manage a steady flow of inbound and outbound calls with prospective clients and their families.
- Listen to client needs and match them with appropriate non-medical in-home care solutions.
- Explain services, ask for commitment, and schedule follow-up consultations.
- Meet individual and team targets for call volume, conversion rates, and interaction quality.
- Track activity and follow-ups using Salesforce or other CRM tools.
Requirements
- 3+ years of phone-based inbound and outbound sales or customer service experience.
- Bachelor’s degree or equivalent professional experience.
- Experience in a high-volume call center and metrics-driven environment.
- Empathetic communication skills combined with confident sales execution.
- Experience working remotely and managing time effectively within a virtual team.
- Attendance during the initial three-week virtual training period is mandatory.
Nice to have
- Experience in home care, healthcare, or senior services.
Culture & Benefits
- Purpose-driven work supporting older adults, their families, and care professionals.
- Equity and 401(k) plan with up to a 4% company match.
- Medical, dental, and vision coverage, including a zero-cost employee plan.
- Employer-paid short-term disability, long-term disability, and life insurance.
- Paid time off and an Employee Assistance Program.
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