Technical Advanced Technology Solutions Manager, Canada (Robotics)

Location: Mississauga, Ontario, Canada; office, manufacturing, customer-site, and home-office environments with domestic travel throughout Canada approximately 60–70% and occasional international travel within North America.

Company

hirify.global Corporation is a global provider of connected fabrication technology, gas control solutions, workflow solutions, and business systems.

What you will do

• Lead technical assessments, application development, and implementation of robotic and digital manufacturing solutions across Canada.
• Develop and validate application concepts, proof-of-concept activities, feasibility studies, and technical demonstrations.
• Coordinate installation, commissioning, startup, acceptance, troubleshooting, corrective actions, and technical project execution.
• Act as the primary technical interface for customers, channel partners, integrators, distributors, and internal teams.
• Manage customer support plans, service performance, preventative maintenance, lifecycle management, software updates, and aftermarket programs.
• Analyze field performance and customer feedback to drive process improvements, upgrades, retrofit solutions, and technology adoption.

Requirements

• Bachelor’s degree in Engineering, Robotics, Mechatronics, Automation, Manufacturing, or a related technical field.
• At least 2 years of experience in robotics, industrial automation, applications engineering, technical service, or customer support.
• Experience supporting industrial robotic systems and manufacturing automation solutions, including robotic welding, material handling, assembly automation, and digital manufacturing.
• Ability to troubleshoot complex technical and operational issues and manage technical projects with customers, OEMs, system integrators, distributors, and manufacturing organizations.
• Proficiency with Microsoft Office Suite, Dynamics CRM, Power BI, and project management tools.
• English and Spanish proficiency required.

Culture & Benefits

• Combination of office, manufacturing, customer-site, and home-office work.
• Frequent use of computers, diagnostic tools, and technical equipment.
• Personal protective equipment is required when visiting manufacturing facilities.
• Occasional lifting or moving of equipment and tooling may be required.
• Exposure to varying manufacturing and environmental conditions during customer visits.