Client Support Manager

Location: Roseville, California, United States — on-site

Salary: $24.04 per hour

Company

hirify.global is a technology company providing financing and software products for sustainable home solutions, including solar, batteries, HVAC, roofing, and windows.

What you will do

• Provide customer service and resolve customer questions or concerns.
• Partner with installers to improve the customer experience.
• Manage project pipelines through completion.
• Investigate potentially fraudulent or suspicious activities collaboratively.
• Analyze data, identify trends, and conduct monthly installer due diligence checks.

Requirements

• Strong multitasking and independent working abilities.
• Excellent written and verbal communication skills.
• Experience interacting effectively with high-profile partners.
• Knowledge of solar, mortgage, and finance.
• Project management skills, diligent record keeping, and strong customer service skills.
• Proficiency with Excel and data analysis.

Culture & Benefits

• Collaborative work culture focused on reliable support for customers and installers.
• Work contributes to making sustainable home solutions more accessible through financing and technology.
• hirify.global supports the nonprofit GivePower, which develops clean electricity and water systems.