Sr. Specialist, Aftersales Business Development (Automotive)

Location: Charlotte, North Carolina, United States; 4–5 days per week in the office with regular in-person meetings, events, and occasional travel.

Annual base salary: $130,000–$160,000, plus eligibility for an annual performance bonus.

Company

An automotive product company developing electrified, digitized rugged SUVs and pick-up trucks under the Scout brand.

What you will do

• Identify and develop aftersales business opportunities, revenue streams, services, commercial concepts, and customer-focused offerings.
• Develop, negotiate, and implement partnerships with third-party providers, including drop-ship models for tires, 12V batteries, glass, and related products.
• Create service packages, seasonal programs, promotions, bundled offers, and other commercial initiatives with Retail, Pricing, and Aftersales teams.
• Lead commercial negotiations and coordinate with Purchasing, Legal, Finance, and operations from initial concept through agreement and implementation.
• Define assumptions and business cases covering profitability, pricing, and financial impact.
• Evaluate market developments, customer expectations, competitors, emerging business models, and technologies while using AI tools for analysis, benchmarking, and concept development.

Requirements

• Bachelor’s degree in Business Administration, Finance, Engineering, Economics, or a related field.
• 8+ years of relevant experience in aftersales, business development, commercial strategy, innovation, or new business models.
• Strong understanding of aftersales operations, including parts, service, customer offers, pricing, channels, and partner ecosystems.
• Experience developing and negotiating commercial partnerships with external suppliers or service providers.
• Strong commercial and financial understanding, including business assumptions and business-case development with Finance.
• Experience influencing cross-functional stakeholders without direct authority and applying AI and digital tools in business analysis and innovation.

Nice to have

• Experience supporting startup, launch, transformation, or high-growth business environments.

Culture & Benefits

• Opportunity to build automotive products and a company from the ground up.
• Medical, dental, vision, and income protection insurance plans.
• 401(k) plan with employer match and immediate vesting.
• Planned and unplanned paid time off, company or floating holidays, and up to 16 weeks of paid parental leave.
• Additional paid leave for bereavement, jury duty, voting time, and military leave.