Senior Manager, Product Management (Commerce)

Location: Hybrid in Troy, Michigan, United States.

Company

hirify.global provides commerce and software platforms, including the Genius portfolio for integrated point-of-sale, digital commerce, and customer engagement experiences.

What you will do

• Lead and develop a team of Product Managers responsible for point-of-sale and digital commerce products.
• Own product strategy, roadmaps, prioritization, and execution for an integrated commerce portfolio.
• Establish and improve the Product Development Lifecycle and scalable product operating model across discovery, research, requirements, launches, and performance measurement.
• Lead the evolution of connected commerce across point-of-sale, self-service ordering, mobile applications, web ordering, and digital engagement channels.
• Partner with Engineering, Architecture, Product Delivery, UX, Sales, Customer Success, Marketing, Operations, Finance, customers, and executive leadership.
• Drive UX modernization, customer research, competitive analysis, modernization initiatives, and opportunities for AI-enabled capabilities.

Requirements

• Bachelor's degree.
• Typically at least 10 years of experience in product management, product strategy, or a related field.
• At least 5 years of experience leading, mentoring, or managing Product Managers and cross-functional teams.
• Experience defining product vision, strategy, roadmaps, and prioritization frameworks.
• Experience with point-of-sale, digital ordering, commerce, or hospitality technology.
• Experience building scalable product management processes, operating models, or Product Development Lifecycle frameworks.
• Experience collaborating with Engineering, UX, Design, Delivery, Sales, Marketing, and Customer Success organizations.
• Experience presenting product strategy, roadmaps, and business outcomes to executive stakeholders and customers.

Nice to have

• Experience leading product organizations responsible for platform capabilities and customer-facing digital experiences.
• Experience with self-service kiosks, mobile applications, web ordering, digital commerce, loyalty, or customer engagement solutions.
• Experience leading modernization initiatives involving mobile, UX transformation, or cloud-based platform evolution.
• Experience managing complex B2B SaaS, enterprise software, hospitality technology, or commerce platforms.
• Experience in high-growth product organizations with multiple stakeholder groups and competing priorities.
• Familiarity with AI-enabled products, conversational experiences, or data-driven product capabilities.

Culture & Benefits

• Competitive salary and benefits package.
• Learning, development, and on-the-job growth opportunities.
• Supportive and inclusive team environment.
• Global employee assistance program and opportunities to participate in community and charity initiatives.
• Recognition through a global platform celebrating achievements.