Technical Sales Engineer, Cold Chain

Location: Aachen, Germany; hybrid work with office collaboration and remote flexibility. A fully remote contract may be considered for the right candidate. The role includes customer site visits and remote and onsite support across Germany.

Company

hirify.global develops sustainable climate technologies, HVACR solutions, and cold chain products combining engineering, manufacturing, controls, software, and monitoring.

What you will do

• Act as the primary technical interface between OEM R&D teams and internal engineering teams during new product development.
• Support refrigeration system specification, design, product selection, implementation, commissioning, and troubleshooting.
• Provide technical guidance, product demonstrations, and application expertise to cold chain and refrigeration customers throughout the sales process.
• Deliver remote and onsite technical support across the product lifecycle, including regular engagement and site visits with strategic customer accounts.
• Develop and maintain technical documentation for field applications and monitor refrigeration regulations, industry trends, and emerging technologies.
• For senior-level profiles, support account planning and identify commercial growth opportunities.

Requirements

• Experience in refrigeration, cold chain, or commercial cooling applications.
• Strong understanding of refrigeration system applications and customer integration requirements.
• Experience supporting OEMs, contractors, or end users in the refrigeration market.
• Strong technical problem-solving and customer-facing communication skills.
• Ability to provide both remote and onsite customer support and work independently in a field-based role.
• Applicants must be legally authorized to work in Germany; visa sponsorship or work authorization support will not be provided.

Nice to have

• Knowledge of CO₂ refrigeration systems.
• Previous experience as an Application Engineer or Technical Sales Engineer.
• Experience supporting key or strategic customer accounts.
• Knowledge of the European cold chain or refrigeration market.

Culture & Benefits

• Work in a culture focused on sustainability, openness, passion, collaboration, inclusion, and belonging.
• Collaborate with Product Management, Engineering, Sales, Marketing, and Supply Chain colleagues.
• Access flexible and competitive benefits plans.
• Receive flexible time off, including parental leave, vacation, and holiday leave.
• Benefit from development support from onboarding through senior leadership.