Inside Sales Specialist (B2B Technology)

Location: Belgrade, Serbia; hybrid

Company

hirify.global is a global financial-access technology company serving financial institutions and retailers, with 20,000 employees headquartered in Atlanta.

What you will do

• Own day-to-day customer relationships and active projects, including customer communications and Salesforce opportunity and outlook data.
• Drive renewals and upsell activity, develop quotes, support negotiations, and manage smaller opportunities generally below $500K ACV.
• Coordinate new-customer onboarding, vendor setup, document collection, contract workflows, and sales-cycle support.
• Resolve purchase-order, change-control, billing, accounts-receivable, invoice, and dispute issues with customers and internal teams.
• Identify recurring process weaknesses, recommend improvements, coordinate implementation, and monitor actions through completion.

Requirements

• 3+ years of experience in inside sales, account management, sales operations, commercial operations, or another customer-facing B2B role.
• Experience with renewals, quotations, opportunities, purchase orders, change controls, onboarding, contracts, billing, or accounts-receivable issue resolution.
• Experience using Salesforce or a comparable CRM to manage opportunities, forecasts, outlooks, and customer activity.
• Professional fluency in English and experience communicating directly with customers and coordinating across internal functions.
• Bachelor’s degree in business, sales, finance, or a related field, or equivalent relevant experience.

Nice to have

• Experience in technology services, telecommunications, IT infrastructure, or managed services.
• Experience with contract lifecycle management, vendor onboarding, NDAs, SOWs, MSAs, and related agreements.
• Experience managing renewals or smaller commercial opportunities through the full sales cycle.
• Experience leading process-improvement initiatives in a global, matrixed organization.

Culture & Benefits

• Private health insurance.
• Life, accident, and disability insurance.
• Wellbeing resources and a baby bonus.
• Employee referral bonus program and partner discounts.
• Internal career development and advancement opportunities.