7 дней назад
Service & Spare Parts Coordination Specialist with Dutch
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Service & Spare Parts Coordination Specialist with Dutch (Customer Operations): Managing customer service requests, spare-parts orders, logistics coordination, invoicing queries, and field engineer dispatching with an accent on cross-functional coordination and service administration. Focus on organizing urgent transport, resolving supply issues, tracking customer requests, and coordinating equipment installation and repair activities.
Location: Warsaw, Poland; hybrid working model with 2 days per week in the office
Company
develops, produces, and distributes imaging systems and IT solutions for the printing, healthcare, and industrial sectors.
What you will do
- Receive, record, process, and follow up on customer orders and service requests.
- Manage enquiries about product availability, deliveries, forecasts, invoicing, returns, and supply issues.
- Coordinate urgent transportation and keep customers informed about progress.
- Plan field service engineer dispatches for equipment installation and repairs.
- Collaborate with service, sales, logistics, finance, local ESSC teams, country teams, headquarters, customers, and third-party vendors.
Requirements
- Fluent Dutch and confident English communication.
- Strong communication, collaboration, organization, attention to detail, and follow-up skills.
- Interest in working with numbers and analyzing data.
- Comfortable using Microsoft tools; SAP experience is an advantage.
- Ability to adapt to changing priorities in a dynamic business environment.
- Initial customer operations or customer-facing experience is an asset.
Culture & Benefits
- Permanent employment contract after successful completion of the probation period.
- Private medical care, sports card co-funding, additional insurance options, jubilee bonus, and holiday allowance.
- Paid 30-minute break included in working hours and an additional birthday day off.
- Professional growth and career development opportunities.
- Collaborative workplace with experienced leadership and dedicated colleagues.
- No dress code and a supportive, inclusive working environment.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →