Strategic Customer Partner (Energy SaaS)

Location: Remote within EU countries, with up to 20% travel to DACH-based customers

Company

hirify.global is a Switzerland-based startup providing an AI-powered SaaS platform that helps energy utilities design, test, and scale data-driven energy products.

What you will do

• Act as the primary point of contact for enterprise utility customers and build long-term strategic relationships.
• Lead business reviews aligned with customer goals and provide proactive industry insight and recommendations.
• Identify, structure, negotiate, and close upsell and cross-sell opportunities.
• Own customer escalations and issues end to end, using them to strengthen trust and retention.
• Represent customer feedback and market signals in product, service, and strategy discussions.
• Track account health and performance in CRM tools while collaborating with sales, product, and marketing.

Requirements

• Bachelor’s degree in business administration, economics, or energy-related studies, or relevant experience.
• Proven client-facing experience in advisory, sales, consulting, business development, or the energy and utilities sector.
• Demonstrated ability to source, structure, negotiate, and close commercial opportunities.
• Experience leading complex projects, managing multiple workstreams, and coordinating diverse stakeholders independently.
• Commercial understanding of SaaS business models and platform-based value creation.
• Fluent German and English are required.

Nice to have

• Experience in management consulting, business development, or the energy and utilities sector.
• Familiarity with the regulatory, commercial, and system landscape of energy utilities.
• Fluency in additional languages.

Culture & Benefits

• Remote-first work with flexible working hours and location based on ownership and trust.
• Competitive fixed and success-based variable compensation with an equity package.
• Learning budget, sports membership, Headspace subscription, and a new MacBook.
• Virtual office supporting interactive collaboration across a distributed team.
• Collaborative environment with direct communication and opportunities to contribute to sustainable energy transformation.