Customer Success Manager (Europe) (Remote)

Location: Remote, must be based in the European time zone

Company

hirify.global is a fast-growing, VC-backed revenue intelligence platform that helps RevOps and sales teams capture activity, manage pipelines, and forecast through deep CRM integrations.

What you will do

• Own a portfolio of strategic accounts and drive adoption, retention, renewals, and expansion.
• Lead onboarding and implementation activities, helping customers achieve measurable value quickly.
• Work with late-stage prospects and existing customers throughout the customer journey.
• Build the Customer Success function, including playbooks, processes, and operating standards.
• Collaborate with Sales, Product, Marketing, founders, and RevOps leaders to improve customer outcomes.
• Develop relationships across the global RevOps and Sales community.

Requirements

• 2–5+ years of experience in Revenue Operations, Salesforce Administration, Customer Success, or Solutions Engineering.
• Strong technical understanding of Salesforce, CRM systems, data integrations, and RevOps workflows.
• Proven experience with onboarding, implementations, retention, expansion, or related customer metrics.
• Ability to use AI to optimize departmental processes and apply data-driven decision-making.
• Strong cross-functional collaboration, executive communication, and stakeholder management skills.
• Must be based in the European time zone.

Nice to have

• Revenue Operations or Salesforce administration experience.
• Experience leading implementation teams for highly complex products.
• Deep knowledge of Salesforce data capture, pipeline management, and forecasting.

Culture & Benefits

• Remote work aligned with the European time zone.
• Flexible paid time off.
• Competitive compensation with performance-based incentives and equity.
• Close collaboration with company founders and experienced RevOps and GTM leaders.
• High-impact role in a customer-focused, velocity-driven environment.