6 дней назад
Account Representative - Collections
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Representative - Collections (Finance): Recovering outstanding customer balances and resolving payment discrepancies for a genomics and biotechnology company with an accent on account investigation, customer communication, and cash-flow support. Focus on identifying delinquent accounts, escalating collection issues, and coordinating timely resolutions with customers and internal departments.
Location: On-site in Coralville, Iowa, United States
Company
Integrated DNA Technologies is a operating company supporting genomics research and life-science advances.
What you will do
- Work with customers to collect outstanding debts and support positive cash flow.
- Identify slow-moving and delinquent accounts.
- Research, investigate, and resolve payment discrepancies and account issues.
- Communicate account details to management to support escalation and follow-up.
- Collaborate with customers and internal departments while maintaining positive relationships.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience.
- Experience in collections, accounts receivable, or relevant IDT experience.
- Strong computer skills, including Microsoft Office applications and typing proficiency.
- Ability to work on-site in Coralville, Iowa.
Nice to have
- Experience with SAP.
- Experience with Salesforce CRM.
Culture & Benefits
- Health care programs and paid time off.
- Culture focused on collaboration, scientific excellence, continuous learning, and improvement.
- Equal opportunity workplace with reasonable accommodations for applicants and employees with disabilities.
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