Enterprise Solutions Engineer

Location: Hybrid in North Sydney, Australia, with work from home, the hirify.global office, and on-site customer engagements

Company

hirify.global provides a unified IT operations platform for endpoint management, patching, backup, and remote access, serving more than 40,000 customers in over 140 countries.

What you will do

• Own the technical pre-sales cycle for large enterprise accounts, including discovery, solution architecture, demonstrations, proof-of-concept, and implementation.
• Provide technical expertise, onboarding support, and customer guidance across complex IT environments.
• Partner with Enterprise Account Executives on deal strategy, RFPs, RFIs, proposals, and technical validation.
• Support MSP-focused opportunities and expansion across Australia, New Zealand, and Southeast Asia.
• Build technical training, documentation, reusable demo assets, and knowledge-base content with Enablement and sales teams.
• Represent hirify.global at partner events, trade shows, and industry conferences across APAC while sharing customer insights with Product Management.

Requirements

• 5+ years of experience in Sales Engineering, Solutions Engineering, or technical consulting, preferably in enterprise environments.
• Strong proficiency with Windows systems and enterprise IT infrastructure, plus working knowledge of Linux, macOS, iOS, and Android.
• Understanding of networking and security fundamentals, including DNS, VPNs, firewalls, and endpoint security.
• Hands-on experience with endpoint management, RMM, ITSM, or similar platforms; MSP experience is valuable.
• Familiarity with scripting such as PowerShell and complex, multi-layered IT environments.
• Valid Australian working rights are required; visa sponsorship is not available.

Nice to have

• Experience with Salesforce, Jira, or similar platforms.
• Background in IT, data, observability, complex infrastructure, or cybersecurity.
• Bachelor's degree in computer science, engineering, or a related field.
• Experience with MSPs across Southeast Asia.

Culture & Benefits

• Collaborative, kind, and curious working community.
• Hybrid work environment with free in-office lunches during the week.
• Training platform and opportunities for professional growth as the APAC organisation scales.
• International workforce and competitive compensation.