DDP Customer Engineer II

Location: Nagasaki, Japan; onsite work with customer equipment and clean-room requirements

Company

hirify.global develops and services materials science and engineering solutions used in semiconductor manufacturing and advanced display production.

What you will do

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Communicate and coordinate directly with customers.
• Follow onsite safety, environmental, and clean-room requirements while using appropriate personal protective equipment.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer or field service experience, or experience in a related technical field.
• Ability to read and interpret electrical and mechanical schematics and resolve basic technical challenges.
• Basic mechanical aptitude in areas such as pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.

Nice to have

• 2–4 years of customer or field service experience, or experience in a related technical field.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Employee health and wellbeing programs and professional growth support.
• Regular work in clean-room environments with coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
• Physical work may include extended standing and walking, working in tight spaces and at height, climbing, lifting up to 35 lbs., and using hand and power tools.