Customer Engineer-CMP (Semiconductor)

Location: Shanghai, China; on-site work with 20% travel

Company

hirify.global develops and services materials science and engineering equipment used in semiconductor manufacturing and advanced displays.

What you will do

• Install, maintain, and upgrade customer semiconductor equipment.
• Use diagnostic techniques and digital analytics to troubleshoot technical issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with senior engineers and customers to understand process flows, requirements, roadmaps, and business challenges.
• Train and mentor junior field service engineers.
• Coordinate directly with customers to support smooth equipment operation.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet on-site safety and environmental requirements.

Culture & Benefits

• Supportive environment focused on learning, professional development, and career growth.
• Employee health and wellbeing programs.
• Work in a clean-room environment with required personal protective equipment.
• Regular physical activity is required, including walking, standing, bending, climbing, working at height, and lifting up to 35 lbs.
• Relocation eligible.