6 дней назад
Automotive Service Estimator / Dispatcher
75 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Automotive Service Estimator / Dispatcher (Automotive Repair): Building accurate repair orders and estimates for customer vehicles with an accent on parts and labor pricing, technician coordination, and third-party warranty processing. Focus on managing high-volume service tickets, prioritizing technician workloads, coordinating parts inventory, and presenting repair solutions clearly to customers.
Location: 5869 Derek Ave, Sarasota, Florida, United States. Onsite, Monday–Friday, 7am–6pm; weekends are closed.
Salary: Up to $75,000 annually, inclusive of bonus, for highly qualified candidates.
Company
provides precision auto repair through a network of independently owned and operated automotive service locations.
What you will do
- Review digital vehicle inspections and build accurate repair orders with parts and labor components.
- Coordinate with technicians to confirm labor times, parts, and repair procedures.
- Manage quick-service tickets, waiting customers, phone quotes, and customer inquiries.
- Present repair solutions clearly and ensure work meets specifications and promised timelines.
- Manage parts ordering, inventory, pricing, returns, reconciliations, and warranty claims.
- Coordinate with parts, tool, and external vendors and help prioritize technician workloads.
Requirements
- Strong automotive industry knowledge and experience building complex repair tickets.
- Experience estimating work involving third-party warranties and navigating the warranty process.
- Strong understanding of parts ordering, returns, inventory, and reconciliation.
- Excellent communication, organization, problem-solving, and customer service skills.
- Proficiency with Windows-based software and automotive store applications.
- Dependability, ability to stand most of the workday, occasionally lift over 50 pounds, and maintain a brisk pace in a high-volume environment.
Nice to have
- Experience with TekMetric software.
- Previous experience as an automotive salesperson, service advisor/writer, estimator, or dispatcher.
Culture & Benefits
- Closed every weekend.
- Paid vacation and holidays.
- Healthcare benefits and matching retirement plans.
- Employer-paid financial wellness program.
- Team performance bonuses, ongoing training, and career advancement opportunities.
- Employee appreciation events, chaplain care support, and access to training rewards.
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