Supervisor, Training & Development (Documentation Specialist)

Location: Hybrid; work locations in Vienna, Virginia; Pensacola, Florida; or Winchester, Virginia, United States

Salary: $78,400–$123,200 annually

Company

hirify.global provides financial products and services through a large member-focused credit union.

What you will do

• Plan, develop, and supervise learner-centric training and development programs for business units.
• Design and improve curricula, documentation, communications, job aids, e-learning, workshops, and other learning resources.
• Assess organizational learning needs and evaluate instructor performance, course effectiveness, and delivery methods.
• Lead cross-departmental projects, change management initiatives, and implementation of learning systems and solutions.
• Analyze operational and performance gaps, research trends, and provide recommendations to leadership and business partners.
• Supervise, mentor, and develop the training team while acting as Assistant Manager or Manager when required.

Requirements

• Bachelor’s degree in a related field, or an equivalent combination of education, training, and experience.
• Significant experience designing and executing multifaceted training campaigns and managing presentation or publication production projects.
• Experience with online publishing, project tracking, strategic initiatives, employee supervision, and large projects with business impact.
• Advanced knowledge of training needs assessment, instructional theories, systems analysis and design, problem-solving, collaboration, and presentation.
• Advanced database, word processing, spreadsheet, presentation software, and collaboration-tool skills, including Microsoft Access, Excel, Word, and PowerPoint.
• Ability to work in the listed hybrid locations in Virginia or Florida, United States.

Nice to have

• Advanced degree in business management.
• Familiarity with banking and financial industry trends, products, and services.
• Experience working with cross-functional teams and translating processes and requirements into clear documentation.
• Knowledge of Navy Federal’s functions, products, services, policies, and organizational objectives.

Culture & Benefits

• Full-time schedule, Monday through Friday, 8:00 AM–4:30 PM.
• Energetic, engaged, and mission-focused work culture.
• Competitive pay and generous benefits and perks.
• Recognition as a major employer and workplace by Fortune, Forbes, Newsweek, Military Times, and other organizations.