Renewal Sales Specialist

Location: Hybrid role based in Cork, Ireland, with attendance at the Cork City Office at least three times per week.

Company

hirify.global provides intelligent data infrastructure, unified storage, integrated data services, and cloud solutions supporting enterprise workloads and AI.

What you will do

• Manage the end-to-end renewal process for support service contracts, ensuring timely and accurate completion.
• Partner with quoting specialists to maintain high-quality renewal quotes and improve on-time and in-quarter renewal rates.
• Engage customers and partners to understand requirements, resolve concerns, and communicate the value of hirify.global’s services.
• Provide expertise on support offerings, policies, and compliance to partners and internal stakeholders.
• Collaborate with sales, pre-sales, customer success, and account management teams to deliver a seamless renewal experience.
• Lead renewal planning calls and resolve customer or partner inquiries and escalations.

Requirements

• 3–5 years of experience in a customer-facing or customer service role.
• Experience working in a sales environment.
• Familiarity with CRM software, such as Salesforce, and Microsoft Office.
• Strong organizational, detail-oriented, problem-solving, and relationship-management skills.
• Proactive, customer-focused approach and willingness to learn new technologies.

Nice to have

• Italian or French at C1 level or above.

Culture & Benefits

• Hybrid working environment with regular in-office collaboration.
• Flexible approach designed to support work-life balance.
• Culture that values initiative, ownership, curiosity, innovation, and problem-solving.
• Inclusive workplace committed to equal employment opportunity.

Hiring process

• Applications are reviewed only when submitted through the hirify.global company website.
• Selected hiring stages may use AI tools to support application evaluation and candidate selection, with human decision-making retained.