Assistant Manager - Optical

Location: 4784 Integrity Way, Appleton, Wisconsin, United States

Company

hirify.global operates America's Best, a large optical retail brand combining eyewear and eye care services.

What you will do

• Monitor profit, sales, performance goals, and store financial reports.
• Oversee the eyeglass department, inventory control, operational efficiency, and compliance with company standards.
• Supervise, coach, and motivate opticians, contact lens sales associates, and receptionists where applicable.
• Maintain customer service and quality standards, including reviewing remakes and enforcing policies.
• Coordinate promotions, advertising, visual merchandising, reporting, and communication with store and corporate leadership.
• Support staffing forecasts, recruiting, selection, and associate retention.

Requirements

• Optical sales experience; supervising experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong oral and written communication skills.
• Exceptional customer service, organizational, analytical, and problem-solving skills.
• Ability to analyze, create, and understand financial reports.

Culture & Benefits

• Full-time employment with Sundays off because stores are closed every Sunday.
• Health and dental insurance, 401(k) retirement savings, and a flexible spending account.
• Paid time off, company holidays, parental leave, eyewear discounts, and overtime pay when applicable.
• Training programs, educational courses, internal promotion opportunities, and career advancement support.
• Competitive pay and bonus opportunities.