Senior Systems Administrator, IT (Robotics)

Location: Hybrid position based out of the Fremont, California office; all roles are U.S.-based. Applicants must have current authorization to work in the United States.

Salary: $101,000–$131,000 USD annual base salary.

Company

hirify.global develops commercially deployed humanoid robots for logistics, manufacturing, warehouses, and distribution centers.

What you will do

• Own the development and operation of endpoint management and internal IT products.
• Design, deploy, and maintain durable solutions that reduce friction and improve employee engagement.
• Analyze support-ticket trends and develop automation, process improvements, and product enhancements.
• Manage support requests and incidents, resolving escalated issues in person, through the ticketing system, and via chat.
• Secure configurations and access management for operational production tooling.
• Create documentation and training materials, and contribute to weekly sprints and IT projects.

Requirements

• 6+ years of experience deploying solutions and maintaining IT products as a systems administrator in a technical environment.
• Experience in a fast-paced IT support organization focused on customer service, security, and innovation.
• Familiarity with macOS, Ubuntu, and Windows.
• Experience improving products and policies in Okta, GitHub, Slack, Google Workspace, NinjaOne, Zoom, and Jira.
• Experience configuring and maintaining common small-office networking products.
• Current authorization to work in the United States is required.

Nice to have

• Familiarity with Agile frameworks.
• Experience in discrete manufacturing.
• Experience with risk management for SOC 2 Type 2 compliance and SOX controls.

Culture & Benefits

• Full-time benefits begin on the first day of employment.
• Benefits include a 401(k) plan with a 6% company match, stock options, and company-paid medical, dental, vision, and disability insurance.
• Paid parental leave, employee assistance, professional development, and tuition reimbursement are provided.
• Time-off benefits include flexible unlimited PTO for exempt employees or vacation and paid sick leave for non-exempt employees, plus 12 company holidays.
• Eligible roles may include relocation assistance and an annual discretionary bonus.