Junior Credit Controller (Finance)

Location: Coventry, United Kingdom; eligible for virtual and flexible working

Company

hirify.global creates pop culture products in a creative, collaborative environment.

What you will do

• Manage the Credit Control New Account inbox and support accurate, timely customer account creation.
• Review onboarding forms, complete VAT and address validation checks, obtain credit reports, and coordinate account authorisation.
• Create and update customer accounts in D365, manage account holds, and notify stakeholders when accounts are ready for sales orders.
• Own a smaller ledger by issuing statements and copy invoices, obtaining proof of payment, posting payments, and releasing customer orders.
• Raise and escalate customer queries while working with Sales, Onboarding, and other departments.
• Support wider credit control administration, including customer portal invoicing and general inbox management.

Requirements

• Methodical, organised, reliable, and proactive approach with strong attention to detail and accuracy.
• Ability to prioritise workloads, meet processing deadlines, and take ownership of assigned responsibilities.
• Strong verbal and written communication skills with the ability to build relationships with internal and external customers.
• Good IT skills, including Excel.
• Basic understanding of credit control or accounts receivable is advantageous; full training is provided.
• Ability to work in line with SOX requirements; role-specific training will be provided.

Culture & Benefits

• 37.5-hour Monday-to-Friday working pattern.
• Virtual and flexible working eligibility.
• Competitive compensation package with full benefits.
• 401(k) plan with company matching contributions.
• Creative work environment centred on pop culture.