Assistant Community Manager (Student Housing)

Location: Assigned property in Atlanta, Georgia, United States; periodic travel may be required. Daytime business hours with additional non-traditional hours during peak periods and emergencies.

Company

hirify.global owns, operates, and advises on student housing communities across North America.

What you will do

• Support the General Manager in maintaining successful operational and financial performance of the property and act as General Manager when needed.
• Lead, coach, hire, retain, and train onsite staff while ensuring compliance with Fair Housing, safety, and company policies.
• Manage resident accounts, utility billing, accounts receivable, audits, notices, evictions, move-ins, room assignments, transfers, move-outs, and turnover processes.
• Maintain property appearance, facilities, amenities, inspections, preventative maintenance, and vendor work-order coordination.
• Reconcile month-end reports and accounts, enforce collection and fee policies, and manage damage charges and final billing.
• Lead customer sales and resident experience initiatives, market surveys, promotional activities, KPI reporting, and escalated resident concerns.

Requirements

• Eligible to work in the United States; visa sponsorship is not available.
• At least 1 year of experience working in living communities or property management.
• Proficiency with property management systems; Entrata is preferred.
• Exceptional written and verbal communication, meticulous attention to detail, customer-centric mindset, adaptability, and prioritization skills.
• Availability to work onsite at the assigned property, including additional hours during peak times and emergencies.

Culture & Benefits

• Fast-paced, agile, collegiate working environment focused on customer service and community building.
• Discretionary annual bonus and paid time off.
• Health, dental, and vision insurance.
• 401(k) matching, paid maternal leave, and parental leave.
• Learning reimbursement opportunities.