Customer Lead (AI)

Location: New York City; remote. Candidates outside the U.S. may be considered with compensation aligned to local market conditions.

Annual total compensation: $160,000–$185,000 USD for Tier 1 locations, plus uncapped performance-based variable compensation and equity.

Company

hirify.global’s Sentient Motion department is a partner-led AI practice that provides clients with a full AI team and supports implementation, adoption, and account growth.

What you will do

• Own one client engagement end-to-end, from discovery and sale through implementation, adoption, continuation, and account growth.
• Run live discovery sessions using prospects’ own data and demonstrate how the AI system operates in their business.
• Configure connectors and skill files and bring clients live within 1–2 weeks.
• Work directly with client teams to build adoption habits and identify workflows that AI can own.
• Track usage per seat through day 89 and manage the continuation decision.
• Conduct quarterly client sessions, expand seats, generate referrals, and share transcripts, objections, and wins in the shared context layer.

Requirements

• 3+ years of experience in product management, product marketing, customer-facing analytics, consulting, or digital services.
• Background in customer-centric, product-led growth is preferred.
• Ability to identify business tasks that AI can own, including needs clients may not initially articulate.
• Ability to sell through live demonstrations on a prospect’s data and adapt in real time.
• Hands-on ability to configure the system and build long-term trust with clients.
• Motivation to own revenue targets and a client portfolio rather than manage a team.

Culture & Benefits

• Dedicated AI manager agent supports account research, demo builds, follow-ups, and ROI tracking.
• Calendar focus is protected for client-facing and desk-side work requiring human involvement.
• Role combines partner-led strategic direction with direct field ownership by Customer Leads.
• Quarterly desk-side client sessions are provided at no additional cost to clients.
• Compensation includes base salary, uncapped performance-based variable compensation, and equity.
• Pay considers location, cost of living, experience, skills, internal equity, and market conditions.