Senior Manager, Revenue Operations (SaaS)

Location: Remote within the United States

Company

hirify.global provides a cloud compliance platform that connects tax and technology, processing customer API calls and tax returns at global scale.

What you will do

• Own the CRM and supporting-tools vision and roadmap, primarily across Salesforce and CPQ.
• Design, prioritize, and deliver system enhancements and integrations with IT, Sales, Finance, and other stakeholders.
• Optimize the end-to-end Quote-to-Cash lifecycle, including lead management, quoting, contracting, billing, and renewals.
• Lead process-improvement and automation initiatives connecting Salesforce, CPQ, billing, and ERP systems.
• Partner with Revenue Strategy and Analytics on strategic projects, operational playbooks, and data-driven decision-making.
• Evaluate AI and automation technologies, including Salesforce Einstein, N8N, Gong, and ChatGPT integrations.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Business Systems, including 2+ years in leadership roles.
• Deep expertise in Salesforce administration and optimization, including Salesforce CPQ and ERP or billing integrations.
• Experience leading system-enhancement and process-improvement projects.
• Strong understanding of Quote-to-Cash processes, sales lifecycle management, and SaaS revenue models.
• Excellent communication and collaboration skills across Sales, Finance, IT, and Marketing.
• Experience leading cross-functional initiatives without direct ownership of business KPIs.

Nice to have

• Experience with Salesforce Enterprise Territory Management.
• Familiarity with Jira, Confluence, and structured project-management methodologies.
• Exposure to AI and automation tools for sales or revenue operations.
• Experience in fast-paced, matrixed environments with multiple stakeholders.

Culture & Benefits

• AI-first workflows, decision-making, and products, with daily use of AI to address business challenges.
• Compensation package with paid time off and paid parental leave.
• Bonus eligibility for many employees.
• Location-dependent private medical, life, and disability insurance.
• Employee resource groups supported by senior leadership and executive sponsors.